Verizon Bets on PayPal’s Former Chief to Lead Its Next Chapter

Verizon Taps PayPal’s Dan Schulman as CEO to Revive Slumping Telecom Giant

In a bold leadership shake-up, Verizon has named Dan Schulman—the former CEO of PayPal—as its new chief executive, signaling a dramatic pivot as the telecom behemoth grapples with slowing subscriber growth, intensifying competition from T-Mobile and AT&T, and mounting pressure to redefine its digital future .

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Why Verizon Chose Dan Schulman

After months of speculation, Verizon confirmed on Monday, October 6, 2025, that Dan Schulman would succeed outgoing CEO Hans Vestberg. The move marks a strategic bet on digital transformation over traditional telecom expertise.

“Dan brings a rare blend of customer-centric innovation, fintech fluency, and large-scale operational leadership,” said Verizon’s board chair in a statement. “We need fresh eyes—and fresh energy.”

Schulman, 67, stepped down from PayPal in 2023 but remained active as a board member at companies like Nike and Square. His appointment ends a two-year search for a leader who could bridge legacy infrastructure and next-gen services like 5G monetization, edge computing, and bundled digital experiences.

Dan Schulman’s Track Record at PayPal

During his nine-year tenure as PayPal CEO (2014–2023), Schulman oversaw:

  • A 400% increase in market capitalization
  • The spin-off from eBay and transformation into an independent fintech powerhouse
  • Launch of Venmo’s monetization strategy and expansion into crypto and BNPL (Buy Now, Pay Later)
  • Strategic partnerships with Apple, Amazon, and Shopify

He also earned praise for championing financial inclusion—introducing low-fee accounts for unbanked Americans and raising employee wages during the pandemic.

Verizon’s Challenges by the Numbers

Verizon’s need for reinvention is urgent. Consider these stats:

Metric 2024 Trend
Postpaid Phone Net Adds -120,000 ↓ 3rd straight quarter of losses
5G Subscribers 42 million Trailing T-Mobile’s 68M
Stock Price (12-month) $38 ↓ 18% underperformance vs. S&P 500
Churn Rate 1.32% ↑ Highest in 5 years

Analysts say Verizon’s “premium network” pitch is no longer enough in a saturated market where price, bundling, and digital perks drive decisions.

What Dan Schulman Could Bring to Verizon

Insiders suggest Schulman’s first moves may include:

  • Reimagining Verizon’s loyalty program with fintech-style rewards
  • Exploring embedded finance—e.g., billing insurance, microloans, or payment services through My Verizon app
  • Accelerating partnerships with streaming and gaming platforms to create “connectivity + content” bundles
  • Streamlining operations to free up capital for AI-driven customer service and network optimization

“He doesn’t just run companies—he redefines them,” said a former PayPal executive who worked under Schulman.

Industry Reaction and Stock Impact

Verizon shares rose 4.2% on the news—their biggest single-day gain in 14 months—reflecting investor optimism about a non-traditional CEO at the helm.

“This isn’t just a CEO change. It’s a culture reset,” said telecom analyst Maria Chen at Bernstein Research. “Schulman thinks like a consumer tech CEO, not a telco engineer.”

Still, skeptics warn that telecom’s regulatory complexity and capital intensity pose very different challenges than fintech’s agile, software-driven model.

Sources

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